A: Yes. We work with several companies for aftermarket warranty companies.
A: Absolutely. The difference is in the quality of oil and filter that is used. Your vehicle’s manufacturer specifically lists the approved oil that is required for the engineering requirements of your engine. Too often, quick-lube companies, tire places performing oil changes or other independent shops simply do not use the appropriate oil required. “They used synthetic oil” means nothing. There are significant differences in all oils, and you most certainly get what you pay for. Good oils have excellent additive packages for lubricity and detergents to keep your engine clean. Cheap oils do not. Most non-genuine/aftermarket filters are made with inferior media and will break down too quickly allowing harsh materials to pass through it causing irreversible damage to your internal engine components. It is critical that an OEM/OES or equivalent filter be used, especially with the higher mileage oil change intervals found on todays vehicle. Do not be afraid to ask questions. Feel free to call us. We would love to share our passion with you.
A: Most definitely. We get this discussion topic a ton. Typically, there are (3) different octanes in which to choose: 93/89/87. Technically, there are (2) types: 93/87 and they mix them 50/50 to make 89. The octane rating determines the flash point of the fuel. Your engine was designed to have a certain compression ratio when engineered. The compression ratio determines the octane rating. The fuel is supposed to ignite from the “spark event” of the spark plug at a predetermined time from the PCM. Higher compression engines create heat from the compression stroke and can prematurely ignite the air/fuel mixture before the spark plug has a chance to do it if a lower octane is used in an engine that requires a Premium fuel. This is called pre-detonation. You may have heard this from a vehicle going up a hill or under acceleration and a loud noise from the engine can be heard like something is getting “smacked” with a hammer. Yes, this is bad and very counterintuitive to the efficiency of your engine. People have said “Well, the higher octane is more expensive”. The damage that is happening and the decrease in efficiency you will experience from the use of the incorrect octane in your engine is far worse than the difference in price. When you use the correct fuel, your engine runs more efficiently, and your foot does not have to press down nearly as far to make the vehicle “GO” therefor saving you gas as you drive. I have proven this for several years to many customers, friends, and family. If you are unsure what octane rating your vehicle requires check your owner’s manual or inside your fuel cap door.
A: We do. Our warranty is Nationwide, 3 years/36k miles on parts and labor. We have teamed up with Technet to provide you with this warranty coverage and roadside assistance to ease your mind. Contact us for more details.
A: Yes. We currently have (2) BMW loaner vehicles and are in the process of obtaining more. Some limitations apply. Please contact us for further information and availability.
A: Absolutely. We do not advertise this, but we have been repairing mostly every make and model of vehicle for over 20 years. We have customers with friends/family that want us to work on all their vehicles and we are happy to apply our passion of vehicles to all makes/models. We do however generally do not work on fleet vehicles and large trucks.
A: Yes. We have worked with several aftermarket warranty companies for minor and major repairs to vehicles for payment. Not all warranty companies are created equal, and MOST do their best NOT to pay out for repairs, pay what it actually costs, or let us use quality parts. However, work diligently to fight for you to get coverage. Please let us know when the vehicle arrives if we will be working with an aftermarket warranty company for payment and please provide any paperwork that we may need to file a claim.
A: Most definitely. Like oil, not all gasoline is created equally. There is an independent company, TopTierGas.com, that tests and qualifies all fuel companies to be considered as TOP TIER. “Mostly” all fuel is received from the same distribution center. It’s what happens to the fuel after it goes to the refinery that makes all the difference. The filtration process and the additive packages that each company (Shell/BP/Exxon/Citco/Costco/
A: Unfortunately, we do not install customer-supplied parts. We are not able to offer a warranty for work we perform If a customer’s parts are installed. We understand there are online companies selling parts for very good prices. However, there is too much liability in accepting/installing parts that we do not supply. Also, our distribution companies pay us to replace prematurely failed parts under warranty and this is a huge benefit to allowing our shop to stand behind our work. Think of it like this. You don’t take steak to Texas Roadhouse because you like the way they cook it but you can get the filet cheaper because it’s on sale at Giant.